The following terms and conditions apply to projects undertaken by us:
The client account holder or the content buyer on Narrato ('the platform') will hold full copyright to the content that he/she purchases and accepts on the platform. The creator/writer of content or Narrato will hold no copyright whatsoever on such content and the client is free to publish, modify and use it as per your wish.
All content orders on Narrato are pre-paid. All transaction charges and taxes (as applicable) are to be borne by the client.
An unlimited number of revisions within a given period (defined according to the content service option - Basic, Standard, Premium and Elite) is available to the client.
Any discount applicable to your project is displayed or communicated while placing the content order.
A client has an option to accept, reject or request revision within 4 days from delivery of content draft by the writer. The client has to take the action within 4 days ( accept, reject or request revision ). If the client does not take any of the 3 actions within 4 days, then the content will be automatically considered and marked accepted.
For Managed Service, content delivered can not be rejected. However, any number of revisions can be requested in the prescribed period.
You can reject a piece of content after requesting at least one revision on content delivered, in case you find the content not to your expectations or specifications. The rejected content piece is re-offered to other writers on the platform.
You can cancel an order or job not yet picked by any writer/content creator by using the delete icon/button. The corresponding fee of the content order or job is credited to your credit account on Narrato. You can use this credit for any future orders. In case you are unable to use this credit for some reason, please write to the Narrato Support team to process a refund. Please note that the refund may be adjusted for any transaction or processing charges levied by third parties.
For Managed Service, you may claim a refund for a project only if the work has not yet started on the project and the request is made within 30 days from the date of payment. The refund will be processed after deducting any applicable transaction charges from the amount. However, once the work has started on a project or the request is made post 30 days from the date of payment, no refunds will be issued.
1. The information provided on www.narrato.io (the Site) includes, but is not limited to, the services provided by Godot Entertainment & Media Pvt Ltd ("the company"), and does not render any advice, certifications, guarantees or warranties.
2.1 The company or any of its affiliates or associates or employees shall not be in any way responsible for any loss or damage that may arise to any person from any inadvertent error in the information contained in this Site. The information from or through this Site is provided "as is" and all warranties express or implied of any kind, regarding any matter pertaining to the Site or the Content including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed.
2.2 The company and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Site. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation.
This Site may contain hyperlinks to websites operated by other parties. The inclusion of hyperlinks to such websites does not imply our certification or endorsement of such websites nor any association with their operators. The company or its affiliates or associates or its employees do not provide any judgment or warranty in respect of the authenticity or correctness of the content of such other services or sites to which links are provided. A link to another service or site is not an endorsement of any products or services on such site or the Site. You shall be solely responsible for any or all the consequences that arise out of your use of such hyperlinks to websites.
You agree to defend, indemnify, and hold the company and its subsidiaries, affiliates, officers, agents, and employees, harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney’s fees and costs, arising out of or in any way connected with (i) your access to or use of the Site and the services therein; (ii) your violation of these Terms of Use; (iii) your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right.
This Agreement or your use of this Site does not constitute any joint venture, partnership, employment or agency relationship between you and the Company.
The terms of this agreement are exclusively based on and subject to the United States law. You hereby consent to the exclusive jurisdiction and venue of courts in Delaware, USA in all disputes arising out of or relating to the use of this website.